Returns + Exchanges

We aim to provide a transparent and straightforward return experience.

Return Window

Eligible items may be returned within 30 days of delivery.

Return Eligibility

To qualify for a return, products must:

• Be unused and unworn
• Include original tags
• Be in original condition
• Include original packaging where applicable

Items showing signs of wear, damage, alteration, or misuse may not be eligible for return.

Exchanges

Eligible items may be exchanged based on inventory availability.

If the requested replacement item is unavailable, a refund may be issued instead.

Non-Returnable Items

The following items may not be eligible for return:

• Final Sale items
• Personalized or customized products
• Gift cards
• Items marked as non-returnable

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact customer support within 7 days of delivery.

Please include:

• Order number
• Description of the issue
• Product photos
• Packaging photos when applicable

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing after approval. Additional processing time may be required by your financial institution.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.